FAQ


FREQUENTLY ASKED QUESTIONS

 

What Is Epsom Salt?           

Unbeknownst to many, Epsom salt is not actually a ‘salt’, but rather a naturally occurring pure mineral compound consisting of sulfuric acid, magnesium, and water.  Both magnesium and sulfate are readily absorbed through the skin which makes regular Epsom salt baths an ideal way to reap their health benefits. Magnesium acts as a catalyst for energy production; it responsible for regulating over 300 reactions in the body, aiding muscle and nerve function, reducing inflammation, and assisting blood pressure and cholesterol regulation. Sulfates are the perfect partner to magnesium as they help increase nutrient absorption and draw toxins from the body. Though it is impossible to avoid toxins in everyday life, the partnership of magnesium and sulfate can mitigate their negative effects and further promote detoxification.

Epsom Salt is an active therapeutic and prophylactic agent with use, spanning centuries, in the relieving of symptoms associated with more than 80% of all acute and chronic inflammatory ailments; ranging from the everyday aches, back pain, muscle strain & other sports injuries, to colds & congestion, as well as the flushing of toxins and heavy metals from the body.

Recover Regimen® offers United States Pharmacopeia (USP) Grade Epsom salt formulas that meets the FDA’s rigid Good Manufacturing Practices (cGMP) standards.

How do I take an Epsom salt bath?       

Add 1-2 Cups of Recover Regimen® Epsom Salt Formula to your tub while the water is running to help it dissolve. Carefully reseal the pouch after each use to preserve integrity and to prevent moisture contact. The water should be warm, and comfortable to the touch, not hot.

Do not use Recover Regimen® Epsom Salt Formula in a hot tub, whirlpool, or other tub with jets unless the manufacturer says it's OK. Soak your body or the part of your body that hurts in the water for at least 15 minutes and simply relax. Check with your doctor about how long and how often you should soak.

Why do I need to reseal the pouch after each use?

It is important to carefully seal the pouch to prevent moisture contact as well as maintain product integrity and freshness, as Recover Regimen® products do not contain artificial preservatives. BHT, a butylated compound, is commonly used to artificially preserve a wide array of personal care products, despite uncertainty over safety. Butylated compounds are linked to several health concerns including endocrine disruption, organ-system toxicity, and respiratory complications.

Due to the health and safety concerns surrounding artificial preservatives, we choose to omit these unnecessary ingredients as we feel they would compromise the benefits of Recover Regimen® Epsom Salt Formula.

How often should I take an Epsom salt bath?    

Everyone’s personal Regimen will vary, just as our day-to-day lives do. Moderately active individuals, and individuals with physically or mentally demanding schedules, typically find soaking 3 times a week to be beneficial. Assessing your personal day-to-day, physical and mental stressors, and body will help in determining your custom Regimen. Check with your doctor to address any concerns before starting any wellness regimen or adding to your current regimen.

How many uses can I expect per bag?

Depending on the amount you choose to use (1 or 2 cups), 3-6 uses, respectively, are typical.

Are Recover Regimen® products sold at any other retailers?          

While you may find Recover Regimen® Epsom Salt Formula in various fitness centers, spas, and other health and wellness-related locations, RecoverRegimen.us is the exclusive destination for Recover Regimen products.

How many items can I buy in one purchase?

At this time, orders are limited to 6 bags per customer per order.

I placed an order. When will my package arrive?

All packages ship UPS or USPS. The processing time for orders is 48 hours (excluding holidays and weekends). After that, delivery time within the United States is 3-7 days. Please note that during holidays and other times of increased demand, times may vary. Please refer to our Shipping Policy.

What method is used for shipping?

All packages are shipped via USPS or UPS. Recover Regimen® uses unmarked shipping boxes to deter merchandise theft. 

How can I get in touch with your customer service team?

For customer service inquiries only, please E-mail customerservice@recoverregimen.com

I emailed your customer service team. When should I expect a response?   

We aim to respond to all E-mails within 48 hours.

Do you offer returns?   

No. All sales are final. Please refer to our Refund Policy.

In the unlikely event that a product arrives damaged, we will only send replacements for damaged/missing product within 14 days of receipt of package. Only unopened, unused products may be exchanged.

I have not received my order confirmation, what should I do?

Order confirmations may take up to 24 hours to receive due to high demand. If you have not received your order confirmation E-mail after 24 hours, please contact us at customerservice@recoverregimen.com with your inquiry.

Do I need to set up an account to place an order?

No, but by setting up an account, you can enjoy a faster, more efficient shopping experience. Additionally, you gain instant access to order and shipping information. You will also be added to our email list for exclusive updates and savings in the future. Recover Regimen® does not sell or release any customer information.

Can I change my order once I've placed it?

No, once you place an order it is final.

I've forgotten my password. What should I do?

To reset your password, go to and click on “Forgot your password?” above the sign-in button. You will then be prompted to enter your E-mail address you used to create your account. Once you submit, you will receive an E-mail notification with a link to reset your password. Once you’ve done this, you can log in with your new password as normal.

How do I receive information regarding Wholesale purchases?

To submit a wholesale inquiry, please refer to our Wholesale Inquiries page.